Delivery Information

We are proud to be an independent business. 

We deliver using both a courier service and our own vans. 

We will always endeavour to deliver to our customers within three – five working days.

Our normal delivery charge is £5.95 per order.

There is no delivery charge if your order value is £100 and over.

Our click & collect charge is £1.95 for orders under £15.

There is no click & collect charge if your order value is £15 and over. 

Website exclusive prices. T&Cs apply (see below)

By Courier 

We can deliver nationwide via our courier service. Items will take 3-5 working days to reach you. 
 
Some items can not be sent via courier, these include large items including compost, pots and paving. Chemicals are also exempt from courier delivery. 
 

By Van

We can deliver all our items on our website via our own delivery van service. This service is limited to our local area and the postcodes below:

GL1, GL2, GL3, GL4, GL5, GL6, GL7, GL8, GL10, GL11, GL14, GL15, GL16, GL17, GL18, GL19, GL20, GL50, GL51, GL53, GL54, HR8, HR9, WR5, WR8, WR10, WR12, WR13 & WR14 

Please note that certain items incur delivery charges regardless of how much is spent. Bags that are 35L or more of Compost and 20kg or more of gravel items have a sliding scale due to the weight and bulk of the items and are exempt from free delivery. Our sliding scale is explained below:

Quantity              Extra Charge (On top of Local Delivery £5.95 fee)

0 to 10 bags        £0.00

11 to 20 bags     £3.00

21 to 30 bags     £6.00

31 to 40 bags     £9.00

41 to 50 bags     £12.00

Click and collect

For our customers ease and safety, we also offer an extremely convenient Click and Collect service.

We have a carefully selected range of great products available for Click & Collect and we’re also adding products regularly to this range.

Shop online, fill your basket with all of the items you require, then at checkout, choose the click and collect option.

We will then contact you to let you know when your item is ready and you can then come into store to pick it up. It really is that simple!

At present, please be reminded that there is a minimum basket spend of £15 for all Click & Collect orders. For orders under this value there will be a proccessing fee of £1.95.

Simply arrive at the garden centre and follow the signage to our click and collect area.

For your piece of mind, please know that our team members are adhering to all social distancing guidance and will keep a safe distance when loading orders into your car. We also have all Covid-19 guidelines in place including regular hand washing and mask wearing.

To help protect you from fraud we will not release an order without confirmation of the order number and seeing the ID associated with the order.

We hope you’re happy with your order. However, if you do change your mind or are unhappy with any items, they will please need to be returned to store with a copy of your order confirmation email.

Returns: Unwanted or unsuitable goods

In accordance with your statutory rights, goods bought on-line may be returned for a full refund within 30 days of delivery. 

Proof of purchase is required for all returns which is your confirmation purchase email. 

Refund requests must be made in writing by email to [email protected] We will reply to you within two working days. 

The Item must be unused, in its original packaging and in a saleable condition. This excludes any delivery charges, special orders, or made-to-order items, as well as gift cards, perishable food items, books, and earrings. Where unwanted or unsuitable goods have to be collected we will charge a collection charge equal to the delivery charge.

Returns: Faulty products

Faulty products may be returned in accordance with your legal rights. You do not need the original receipt but you must provide proof of purchase. Where we have delivered the item please inform us as soon as possible of the defect. In the first instance we will contact you to assess the problem and perhaps arrange a visit if necessary.

Why not visit us today?