Vacancies at Norton

Job Description:                   Plant Supervisor (Hardy nursery)

Location:                                Norton Garden Centre

Working Pattern:                   Monday, Tuesday, Wednesday, Friday (9am – 5.30pm) Alternate Weekends, Saturdays (9am – 5.30pm), Sundays (10am – 4.30pm) times may vary depending on the business.

Extra hours may also be required in our busier times or for opening/closing.

Report to:                               Garden Centre Manager / Duty Manager (Plant Manager)

We are currently looking for a friendly, polite and efficient Plant Supervisor (Hardy nursery) Someone with high standards and a level of flexibility that would leave a lasting impression on our customers, so that our customers will want to visit us again..

Main area’s of responsibilities:

• Customer Service – You must have good plant knowledge to assist our customers
• Place orders for stock in accordance with company requirements
• Plan and organise the hardy nursery area with the plant manager
• Plant maintenance and advice

Main Duties/Tasks:

• Support your line manager in the day to day running of the garden centre plant department,
• Opening and Closing the site when required. (key Holder position)
• Maintain the department’s appearance and the benches are stocked.
• Ensure that the stock is watered and that regular checks are made throughout the day.
• Place orders for stock in the allocated departments as and when needed according to sales figures using the preferred supplier listings.
• Develop new merchandising ideas to help increase sales in agreement with your line manager.
• Advise customers using your plant knowledge
• Unload deliveries, price up and put out onto the shop floor.
• Report any shortages and damages to the supplier using the credit claim procedure.
• Store overstocks in the allocated area(s).
• Follow up any customer orders.
• Make sure that the department is ready for the next day’s trading.
• You will be required to have knowledge on how to operate the tills.
• Carry out other duties in other areas of the garden centre if your departments are quiet as directed by your line manager.
• Heavy lifting will be involved (Compost, Gravels)
• Christmas Tree sales (Heavy lifting involved)
• Till operation

Requirements:

• Previous experience in a similar role
• Good Communicator
• Good Team Player, driven by 100% customer satisfaction
• Flexible with working hours due to the nature of the business.
• Health and Safety Conscious
• The position will require a lot of heavy lifting.
• You must have good plant knowledge to assist our customers.

Company Benefits:

• Starting salary £11.95 per hour.
• 28 days annual leave including paid Bank Holidays, pro-rata basis for part-time employees.
• Uniform and safety shoes will be provided.
• Discounted rates on food and drink in our restaurant whilst working.
• In store staff discount after completion of a successful probation

We are an independent company who understand that it is the staff who make the business successful. If you would like to be part of our continued success, please complete an application form available at the garden centre tills or email your C.V to [email protected]

Closing Date 17^th May 2024